About Us
Dedicated to helping families create comfortable homes since 2025
From Station Yard to Community Lifeline
The Lifeline Station was established in 2025 with a simple but powerful mission: to help those in financial hardship by providing essential household items they need to create a comfortable home.
Based at The Old Station Yard Building on Station Road in Yate, we have transformed a historic railway building into a hub of community support. Our location serves as both a collection point for donated items and a showroom where referred clients can select the items they need.
What started as a small initiative has grown into a vital community resource, serving hundreds of families across Yate, South Gloucestershire, and the wider Bristol area. We work in partnership with local councils, housing associations, and support agencies to ensure items reach those who need them most.
Our Mission & Values
Our Mission
To relieve those in need, by way of financial hardship, through the provision of household furniture, white goods, and other household items.
We believe that everyone deserves to live in a comfortable home, regardless of their financial circumstances. By redistributing quality household items, we help families create living spaces where they can thrive.
Our Vision
A community where no one goes without essential household items, and where generosity connects those who have with those who need.
We envision a sustainable cycle of giving where donated items find new homes, reducing waste while supporting vulnerable families in our community.
Compassion
Treating every person with dignity and understanding
Community
Working together to support our neighbours
Sustainability
Reducing waste through item redistribution
Integrity
Transparent and accountable in all we do
How We Work
Our referral-based system ensures items reach those who need them most
The Referral Process
We operate on a referral basis to ensure our limited resources reach those in greatest need. Referrals come from:
What Happens Next?
Once referred, clients can visit our showroom at The Old Station Yard to select items they need. For larger items like furniture and white goods, we can arrange delivery to their home.
Meet Our Team
Dedicated volunteers and staff working together for our community
Powered by Volunteers
The Lifeline Station runs primarily on the dedication of our volunteer team. From sorting and cleaning donated items to helping clients select furniture and organising deliveries, our volunteers are the heart of everything we do.
We welcome volunteers from all backgrounds - whether you can spare a few hours a week or want to get more involved, there's a role for you. Many of our volunteers have been with us since day one, and some have even been previous clients who wanted to give back.
Our Partners
We work with local organisations to reach those in need
South Gloucestershire Council
Working with housing and social services departments to support vulnerable residents.
Housing Associations
Partnering with local housing providers to help tenants furnish their homes.
Local Charities
Collaborating with Citizens Advice, food banks, and other support organisations.
Be Part of Our Story
Whether you need our help, want to donate items, or can volunteer your time, we'd love to hear from you.