Mon-Sat: 9:00 AM - 5:00 PM
Registered Charity No. 1212524

Get Involved

Join our team of dedicated volunteers

Volunteers meeting
Join Our Community

Make a Real Difference

The Lifeline Station runs on the dedication and generosity of our volunteers. Without them, we simply couldn't do what we do.

Whether you can spare a few hours a week or want to get more involved, there's a role for you. Volunteering with us is a chance to meet new people, learn new skills, and make a direct impact on families in your community.

Join a friendly, welcoming team
Gain valuable experience and skills
See the direct impact of your contribution
Enjoy tea, biscuits, and great company!
Opportunities

Volunteer Roles

Find a role that suits your skills and availability

Warehouse Team

Help us receive, sort, and organise donated items. This role involves some lifting, so reasonable fitness is helpful.

Tasks include:

  • Unloading donated items
  • Sorting and categorising stock
  • Quality checking items
  • Keeping the warehouse organised

Collection & Delivery

Help collect donations from donors and deliver items to families. A driving licence is required for this role.

Tasks include:

  • Collecting furniture and white goods
  • Loading and unloading the van
  • Delivering items to families' homes
  • Representing the charity professionally

Showroom Assistant

Welcome clients visiting our showroom and help them select items for their new homes.

Tasks include:

  • Welcoming referred clients
  • Helping people choose suitable items
  • Keeping the showroom tidy and presentable
  • Answering enquiries

Administrative Support

Help with the behind-the-scenes work that keeps the charity running smoothly.

Tasks include:

  • Processing referrals
  • Answering phone calls and emails
  • Data entry and record keeping
  • Social media and communications
Benefits

What We Offer Volunteers

We value our volunteers and want to ensure your time with us is rewarding and enjoyable.

Full Training: We'll teach you everything you need to know
Flexible Hours: Volunteer when it suits your schedule
Experience: Gain skills for your CV or personal development
References: We're happy to provide references for future opportunities
Travel Expenses: We can reimburse reasonable travel costs
Social Events: Join our volunteer appreciation events
Team meeting
Volunteer Stories

What Our Volunteers Say

"I started volunteering after I retired and it's been wonderful. The team is so welcoming and it's lovely to know I'm helping families in need."

David R.
Warehouse Volunteer

"As a mum with school-age kids, I love that I can volunteer during school hours. It's given me confidence and new skills."

Emma T.
Showroom Assistant

"The delivery team is brilliant – we have a laugh while knowing we're making a real difference. It's the highlight of my week!"

Michael K.
Delivery Driver
Join Us

How to Become a Volunteer

1

Get in Touch

Contact us by phone or email to express your interest in volunteering.

2

Informal Chat

We'll have a friendly conversation about your interests and availability.

3

Visit & Training

Come along for an induction and training on your chosen role.

4

Start Helping!

Begin volunteering and making a difference in your community.

We welcome volunteers of all ages and backgrounds. No experience necessary – just enthusiasm and a willingness to help!

Apply to Volunteer
Fundraising event
Events

Fundraising & Events

Throughout the year, we organise and participate in various events to raise funds and awareness for our cause.

Whether it's a craft fair, community market, or charity collection, there are lots of ways to get involved beyond regular volunteering.

Community fairs and markets
Sponsored challenges and events
Coffee mornings and social gatherings
Seasonal collections and campaigns

Interested in organising a fundraiser for us? We'd love to hear from you! Get in touch to discuss your ideas.

For Businesses

Corporate Volunteering

Bring your team together for a day of giving back

We welcome corporate volunteer groups for team-building days that make a real difference.

Your team could help with warehouse organisation, painting and decorating, or a special project. It's a great way to boost morale, develop teamwork, and demonstrate your company's commitment to social responsibility.

Team-building with purpose
CSR goals achieved
Photos and social media content
Recognition of your support
Enquire About Corporate Days
Corporate volunteers

Ready to Make a Difference?

Join our team of amazing volunteers and help families in your community create comfortable homes.