Contact Us
We'd love to hear from you
Send Us a Message
Have a question, want to donate, or interested in volunteering? Fill out the form below and we'll get back to you as soon as possible.
Our Address
The Old Station Yard Building
Station Road, Yate
Bristol, BS37 4PS
Phone
Opening Hours
Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Registered Charity
Charity Registration Number: 1212524
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Our Location
We're located at The Old Station Yard Building in Yate, Bristol
By Car
Station Road is easily accessible from the B4059. Free parking available nearby.
By Bus
Several bus routes serve Yate town centre, a short walk from our premises.
By Train
Yate railway station is nearby on the Bristol to Gloucester line.
Frequently Asked Questions
We operate on a referral basis. To access our services, you need to be referred by a support agency such as your local council housing team, a housing association, Citizens Advice, or another recognised organisation. Contact one of these agencies to start the referral process.
Thank you for thinking of us! Please call us on 07508 698507 or email us with details of what you'd like to donate. We can arrange collection for larger items, or you can drop off smaller items during our opening hours.
We'd love to have you on our team! Simply get in touch via phone or email, or use the contact form above. We'll arrange an informal chat to discuss your interests and availability, then provide training for your chosen role.
We primarily serve Yate and the South Gloucestershire area. However, we may be able to help people from the wider Bristol area depending on circumstances and our delivery capacity. Contact us to discuss your situation.
Yes, we gratefully accept financial donations which help us cover operating costs such as van fuel, storage, and utilities. Please contact us to arrange a donation or visit our premises.
Get in Touch Today
Whether you need our help, want to donate, or can volunteer your time, we'd love to hear from you.